Leaving an awkward voicemail message is painful, especially when there is no option to record it over again.
The same goes for clunky voicemail greetings, which can be even worse. Then, you're not just dealing with personal awkwardness. You might be losing customers as a result of an unprofessional greeting.
Recording a voicemail greeting doesn't have to be a source of stress. It can be a wonderful opportunity to put your best foot forward with customers and promote your business in the process.
We've collected 10 of the best voicemail greetings around to demystify this tricky form of communication. Keep reading to find example scripts and some general suggestions to follow when writing your own voicemail script.
Before we reveal our sample scripts, we think it's important to understand the concepts underlying them. Since you'll likely change your voicemail greeting on a semi-regular basis, it's good to know what to include and what to leave out.
Here are a few of things we've found most helpful to keep in mind when recording a voicemail greeting.
No one wants to listen to a lengthy voicemail greeting. Sometimes, the person calling will have a grievance, and you don't want to make that worse by trying their patience. In your greeting, get to the point, and keep it concise.
If your greeting displays a lighthearted warmth, that's great. It puts a personal spin on your business. But don't go full Michael Scott with your voicemail jokes.
No one said you can't promote yourself in your voicemail greeting. This is prime audio real estate for building your brand. Still be brief, but a well-placed phrase about current promotions can keep your customers engaged when they call.
Don't forget the purpose of a voicemail message! You need to know who's calling, why they're calling, and what they would like from you. Make sure you ask callers to include all these things and any other relevant information in their messages.
Don't say, "Your call is very important to me/us."
Customers have heard this line since the dawn of business voicemail greetings. It rings false. After all, if the call were that important, it probably wouldn't have gone to voicemail in the first place.
Now that you know the principles of our voicemail greeting philosophy, let's dig into examples you can use for your business.
Not all of these example scripts serve the same purpose. You'll want to pick the one that best fits your needs at the moment, whether you're going away for the holidays or doing a big marketing push. Between them all, we have no doubt you'll find one that serves you well, especially if you want a professional to record it.
Take a look. Then say them out loud, record them, and listen for yourself if you need to.
The "especially busy" in this greeting lets the caller know you're working hard but that you still prioritize their message.
This is a natural way to mention current promotions and organically promote specific products or services you'd like to highlight.
This is a great all-purpose message to use when your receptionist or administrative assistant is out of the office. It communicates all the general information a caller would need to guide their search for assistance.
Use this greeting in the case of unfortunate circumstances to help you with damage control.
This message is especially helpful for facilitating the sales process. When your reps call back, they can do so with all the pertinent information already at hand. That way, the sale goes smoothly, and they can move on to other business quickly.
This greeting works similarly to the absentee receptionist greeting, but it's for when no one is in the office, not just the receptionist.
This message allows you to boast of recent accomplishments and awards.
You can include as many alternate forms of contact in a voicemail greeting as you are comfortable with providing!
This greeting is short, sweet, and the little apology adds a personal touch.
This greeting is for when you want to discourage someone from leaving a message, such as when you are fielding inquiries from job applicants.
We hope you've found these voicemail greetings informative, if not outright usable for your purposes!
If you're looking to take the next step in voicemail professionalism, check out our pricing for voice recording services.
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