On Hold Message Voice Overs: Subscriptions vs One-time Fee (EN-GB)
Home > Blog > On Hold Message Voice Overs: Subscriptions vs One-time Fee - Which is Right for You?

On Hold Message Voice Overs: Subscriptions vs One-time Fee - Which is Right for You?

Blog Image

Now that we offer subscriptions for on hold message voice overs, you may find yourself wondering which option is best suited to your business needs.

The choice between a one-time fee package and a subscription service with multiple updates per year can significantly impact your messaging strategy and overall customer experience.

Each option offers unique benefits and drawbacks that can influence how effectively you communicate with your audience while they are on hold.

By understanding the pros and cons of both models, you can make an informed decision that aligns with your business objectives and enhances your on hold messaging strategy.

Let's explore them both and help you make an informed decision.

Flexibility and Customization

blurry-photo-of-a-woman

Subscription:

Subscriptions offer flexibility and frequent updates without extra charges.

This enables businesses to adapt their messages to seasonal promotions, events, or changes in business focus.

One-time Fee:

Purchasing a one-time package provides you with a set of on hold messages tailored to your brand.

However, updates and changes may incur additional costs.

Cost-effectiveness

Subscription:

While a subscription model involves yearly payments, it can be more cost-effective for businesses that frequently update their on hold messages.

With a subscription, you can enjoy multiple updates without worrying about extra charges.

One-time Fee:

Initially, a one-time fee package might seem cost-effective.

If your business frequently requires message updates, the cumulative costs of individual changes can add up over time.

Brand Consistency and Engagement

woman-in-a-blue-top-looking-at-paper

Subscription:

Regularly updating your on hold messages keeps your content fresh and engaging, enhancing customer experience and brand perception.

It demonstrates that your business is active and responsive, which can positively impact customer engagement and loyalty.

One-time Fee:

With a one-time package, you can ensure consistent branding across all your on hold messages.

If your messages become outdated or irrelevant, it might detract from the overall customer experience.

Adapting to Market Trends and Audience Preferences

people-on-sidewalk-selective-focal-photo

Subscription:

Subscribing to a service that offers multiple updates per year allows you to stay relevant and responsive to changing market dynamics and customer expectations.

It enables you to experiment with different messaging strategies and tailor your messages to resonate with your target audience.

One-time Fee:

Businesses that opt for a one-time package might miss out on opportunities to align their messages with evolving market trends and audience preferences.

Choosing between a one-time fee package and a subscription for on hold message voice overs depends on your business's needs, budget, and frequency of message changes.

If you find yourself updating your messages often to reflect seasonal promotions, events, or changes in business focus, a subscription service with multiple updates per year might be the ideal choice.

However, if your messaging remains relatively consistent over time, a one-time fee package could provide a cost-effective solution.

Ultimately, the decision should align with your business goals and the level of flexibility and customization you require for your on hold messaging strategy.

Posted by Amazing Voice. March 27, 2024.
Share: Facebook Button Twitter Button Linkedin Button Reddit Button Email Button

Related Posts
Blog Image

The Top 18 Things to Avoid When Writing Your IVR Scripts

Posted by Amazing Voice. October 23, 2019.

Considering the call volume many companies deal with, automated answering systems and IVR prompts are a necessity for helping to manage staffing needs and satisfaction rates. Here are some things you should avoid when writing your IVR scripts.

Blog Image

Music On Hold or Messages On Hold?

Posted by Amazing Voice. November 06, 2020.

In today's attention economy, a lot of effort is put into getting and holding people's attention. For a long time now, phone systems have made the use of hold music fill the void that would be felt by callers who have been placed on hold. The music helped signify to the initial telephone users that the strange device they were holding was still functioning and had not been disconnected.

Blog Image

Learn About the Best Voice Prompts for IVR Recordings

Posted by Amazing Voice. August 14, 2022.

IVR is an automated call answering system that interacts with callers through the use of voice recognition, vocal response, and a touch-tone keypad. In other words, IVR is a telephone system technology that can process a combination of touch tones and voice inputs.

Order online in a few easy steps
Choose a voice, add your message, pay & you're done!
"