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Home > Auto Attendant Script Examples

75 Auto Attendant Script Examples

Woman Writing

You probably already know that as the first point of contact with both existing and potential customers, an auto-attendant is a vital part of your business and your brand.

Whether customers are calling with questions about how to purchase your product or service, or are calling to find a solution to a problem they are having, the auto-attendant is often a customer's first impression, and you want to be sure that the image presented is one of professionalism, reliability, and concern.

An excellent auto-attendant message is clear and easy to navigate.

It can anticipate customers' needs in a variety of scenarios.

The first message your customer hears is the greeting.

The greeting needs to be appropriate in tone and present customers with an array of accurate and helpful options.

The voice should be animated and professional.

The options need to be easy to follow.

The pace needs to be slow enough to ensure customers hear all of the options on the first listen, but not so dull as to be annoying.

An excellent auto-attendant messaging system needs to be able to direct customers to the right department or the right employee.

The customer needs to get to the person who can answer their questions or resolve their problems.

We have composed a series of call center scripts.

Each script provides a professional, courteous, and clear message that will leave your customers feeling satisfied and respected rather than frustrated and ignored.

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Example 1

Thank you for calling (Company Name).

Please select from the following menu options.

For Customer Support, press 1.

For Sales and Product Information, press 2.

For Human Resources, press 3.

For Accounts Payable, press 4.

To reach the operator, press 0.

To repeat this menu, press star.


Example 2

Thank you for calling (Company Name).

We strive to help companies just like yours navigate change in the technology world.

To better assist you, please select from one of the following menu options.

For technical support, please press 1.

For billing and payment assistance, press 2.

To get more info on how (Company Name) can help your business, press #.


Example 3

Hello and welcome, you have reached (Company Name).

To support and expedite your request please select from the following options:

For John Doe, press 1

For Jane Doe, press 2

For John Smith, press 3

For current or pending product order support, press 4 and you will be connected to customer service.

Thank you for choosing (Company Name).


Example 4

Thank you for calling (Company Name).

If you know your party's extension, you may dial it at any time.

For a directory by employee name, please press 1 and say the name of the person you are trying to reach.

To reach an operator, please press 0.

If you would like to leave a message in our general voicemail, please press * and someone will return your call shortly.


Example 5

Welcome to (Company Name) - The First Solar Company.

Please listen carefully as our menu options have changed.

For residential sales, please press 1

For installer and integrator sales, press 2

For product questions or technical support, please press 3

If you have a question about an existing order, or for any other customer service inquiries, press 4.

If you are a current supplier, please press 5.

If you are a freight carrier and need to schedule a delivery appointment, press 6

All other calls, press 7.

For a dial by name directory press the # button.


Example 6

Welcome to (Company Name), your first choice for the very best Mechanical Design & Engineering.

If you know your parties 3-digit extension, you may enter it at any time during this message.

To speak with one of our Sales Representatives, please press 2,

For Customer Service, press 3,

For Technical Development, press 4,

To leave a message in the general mailbox, press 5.

Thank you for calling, and don't forget to visit us on the web at www.CompanyName.com


Example 7

Thank you for calling (Company Name) participant service center.

This call may be recorded for quality and training purposes.

If you know the extension of the representative you are trying to reach, you may dial it at any time.

Para Español marque uno.

If you are having trouble logging into your account and need your password reset, or if this is your first time logging into your account, please press 2.

If you are calling to inquire about your account balance, including if you would like to know how much is available for withdrawal, press 3.

If you are calling about a withdrawal, press 4.

If you are calling to inquire about a loan from your account, press 5.

For all other inquiries, press 6.

To hear these menu options again, press star.


Example 8

Thank you for calling the Administrative offices (Company Name).

If you know your party's extension, you may dial it at any time or for a Company Directory please press 9.

For our office locations, telephone and fax information, please visit our website at www.CompanyURL.com.

For payment and billing questions, press 3.

For accounting, press 4.

For payroll and HR, press 5.

For physician credentialing, press 6.

To reach Jane Smith, our Executive Director, press 7.

To reach John Doe, our Administrative Assistant, press 0.

To hear these options again, press the star key.

Thank you.


Example 9

Thank you for calling (Company Name), the leaders in water conservation and plumbing fixtures.

Please listen carefully as our menu options have recently changed.

If you know your party's extension, you may dial it at any time.

To dial by name please press #

If you are Wholesaler, Distributor or Reseller of our products, press 1

If you have purchased one of our products and require assistance, press 2

For customer service, parts or technical assistance, press 3

For accounts payable, press 4

For accounts receivable, press 5

For technical support or customer service on our showerheads, press 6

To repeat these options, press *


Example 10

Thank you for calling (Company Name) Urgent Care.

If this is a medical emergency, please hang up and dial 911.

For detailed information about our clinic locations, directions, hours of operation and services provided, please visit us on the web at www. CompanyURL.com.

For billing inquiries, please press 1.

To speak with someone in one of our clinics in Palm Beach County, press 2.

In Broward County, press 3.

In Miami Dade County, press 4.

Or in Indian River County, press 5.

To hear these options again, press 9 or stay on the line.

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Example 1

Thank you for calling (Company Name).

Our office is currently closed.

Please leave a message or contact us via our website www.CompanyURL.com.

Thank you and have a great day!


Example 2

Thank you for calling (Company Name).

Unfortunately, we were not available to take your call.

Please leave your name, callback phone number, and a brief message, and we will return your call as soon as possible.

Thanks again for calling, and have a great day!


Example 3

Thank you for calling (Company Name)

We're sorry we weren't able to speak with you at this moment.

If you'd be so kind to leave us a message with your name, best call back number and a time that would be most convenient for you we will return your call by the end of the next business day.

We look forward to speaking with you.


Example 4

You have reached (Company Name)

You have called outside of business hours.

Our business hours are from 8AM - 4.30PM Monday to Thursday and 8AM - 4PM Friday.

If you have an urgent enquiry, please leave a voicemail and it will be responded to as soon as possible.


Example 5

You have reached the Customer Service Voicemail.

At this time the Customer Service Team is on the phone assisting other customers.

Your business is important to us.

We strive to provide excellent service so please leave us a message with your name and phone number where you can be reached and we will return your call as soon as possible.


Example 6

You have reached the voicemail of John Doe.

I'm either away from my desk, or have stepped out of the office.

Please leave your name, number, and a brief message and I will return your call as soon as I am able.

Thank you for calling (Company Name), and have a great rest of your day!


Example 7

Thank you for calling (Company Name), our offices are now closed.

Our opening hours are 9AM to 5PM, Monday to Friday.

Press 0 to leave a message and it will be responded to the next business day.

If you have a business-critical emergency, press 9 to be diverted to the Out of Hours service.


Example 8

You have reached the (Company Name's) voicemail.

At the tone, please state your name, phone number and a brief message and someone will return your call as soon as possible.


Example 9

Thank you for calling (Company Name),

Unfortunately, all of our Engineers are busy assisting other customers.

Please leave a message and we will return your call shortly.

You can also submit a ticket by visiting our website at www.CompanyURL.com or by sending an email to helpdesk@CompanyURL.com.

Thank you for calling and have a great day.


Example 10

Thank you for calling (Company Name). Your number one source for outstanding Web hosting.

Our normal business hours are Monday through Friday from 8:00 am to 5:00 pm Eastern Standard Time.

We are located at 55 Broad Street in New York City.

You may also visit our website at www.CompanyName.net

Please leave a detailed message, and someone will return your call as quickly as possible.

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Example 1

Thank you for calling (Company Name).

Our normal business hours are Monday through Friday 6am to 5pm Pacific Standard Time.

To leave us a message please press 0 and we will return your call during the next business day.


Example 2

Thank you for calling (Company Name).

You have contacted our customer support office after our regular business hours.

Our normal business hours are Monday through Friday 8:30am to 5:00pm Central Time.

Please call back during these hours.


Example 3

Thank you for calling (Company Name).

You have reached us after normal business hours.

If you would like to leave a message, please press zero.

All messages will be returned promptly the next business day.

Thank you.


Example 4

Thank you for contacting (Company Name). Our office is currently closed.

If you would like to leave a message with a sales agent at Vista Park, press 1

If you would like to a leave a message for a sale agent at Serene Hills, press 2.

For warranty press 3 or visit our website at www.CompanyName.com.

To leave a message with another member of our team please press 9 for a dial by name directory.

Thanks, and have a nice day.


Example 5

Welcome to (Company Name).

Our regular hours are Monday through Friday, 8AM to 4:30PM EST.

If you know the extension of the person you are calling, you may dial it at any time.

For urgent matters, please press 1 to be connected to an on call representative.

For a list of extensions, press 2.

To leave a message with our message center, press 3.

To repeat this menu, press the # key.


Example 6

You have reached (Company Name), our office is currently closed.

Our normal business hours are as follows:

Maintenance office 8am-5pm and the Management office 10am-4pm.

Please try back during regular business hours.

If you prefer please feel free to email maintenance at maint@CompanyURL.com, or leave a message after the tone.

If this is an emergency press zero and you will be transferred to security.


Example 7

Hello and thank you for calling (Company Name), your technology partner!

Our regular business hours are Monday through Friday from 8 AM to 5 PM Mountain Time, our office is currently closed.

For after-hours support, please press 4

For a dial by name directory, please press 9

Thank you for calling (Company Name).


Example 8

Thank you for calling the (Company Name) Customer Care Team.

Our normal hours of operation are 10 AM to 8 PM Eastern Time, Monday through Friday.

Our offices are now closed.

If this is a medical emergency, please hang up and contact your physician or call 9-1-1 for medical assistance.

Please call us back again during normal business hours.

Thank you for calling the (Company Name) Customer Care Team.


Example 9

Welcome to (Company Name) - America's original solar company.

Currently our office is closed. We are open from 9AM to 6PM eastern standard time, Monday through Friday.

You may shop for any of the thousands of renewable energy products we offer on the web 24 hours a day by going to www.CompanyName.com.

There you will also find free educational videos and webinars to assist with your renewable energy needs.

If you would like to leave a message for one of our representatives, dial their extension number at any time.

To leave a message for our residential sales, please press 1.

To leave a message for our installer and integrator sales, press 2.

To leave a message for customer service, press 3.

For a dial by name directory, press the # sign.


Example 10

Thank you for calling the (Company Name).

You have reached us outside of our normal business hours.

Our normal business hours are Monday thru Friday, 6am-4:30pm Pacific Time.

Please listen closely as our menu options may have changed.

If you're calling to check the status of your delivery or verify your order, please press 1.

If you're calling to report a non-emergency issue and would like to leave a voicemail for a call back during the next business day, press 2 or wait on the line.

If you are an (Company Name) corporate employee or a Warehouse employee and are experiencing an emergency technical issue, press 3.

For all other emergencies, press 4.

Accountants
Sample #1

Thank you for calling (Company Name) certified public accountants, we really appreciate your phone call.

If you know the extension of person you are trying to reach, please enter it now.

If not, stay on the line you will be connected to an available manager.

Thanks again, and have a great day.


Sample #2

You have reached the office of John A. Smith CPA, this office does not accept political or soliciting calls, please hang up now.

If you need to send our office a fax, please hang up now and dial 888-555-5925.

If you are not a current client of this firm and our requesting information on our services, please press 1 or you can reach us by visiting us on the web at JASCPA.COM.

We are also available by email at jsmthcpa@att.net.

If you are an active client please press 2


Sample #3

Thank you for calling (Company Name) Group L.L.P., Certified Public Accountants.

If you know your party's extension, please dial it now.

To schedule an appointment or an initial consultation, press 1.

For investment advisory, press 2 to be connected with (Company Name) Financial.

For inquiries regarding payroll, accounts payable or accounts receivable, press 3.

For John Smith's office, press 4.

For Jane Doe's office, press 5.

For a dial-by-name directory, press 8.

To return to the main menu, press 9.

Attorneys
Sample #1

Thank you for calling the (Name & Name) Law Firm.

Our attorneys have over 30 years of combined legal experience representing injured victims.

If you were injured and are calling to discuss legal options, press 1.

If you are calling to speak with your attorney, press 2.

If you are calling to speak with a paralegal, press 3.

If you are calling to obtain an initial consultation on a non-injury related matter, press 4, or remain on the line.

To hear these options again press 9.


Sample #2

Thank you for calling the Law Office of Smith, Jones & Johnson.

Your call may be monitored and recorded for quality assurance.

Client confidentiality will be preserved at all times.

For our fax, email, web address or to request a Will Questionnaire, press 1.

If you know your party's extension, you may dial it now.

For a company directory, please dial 411.

For further assistance, please press 2 or simply remain on the line for our next available customer service representative.


Sample #3

Hello and thank you for calling (Company Name) Lawyers LLP.

If you know the extension of the person you wish to reach, please enter it now or press 1 for our staff directory.

To speak with reception, press 0 at any time.

For our mailing address and fax number, press 2.

If this is your first time calling, please press 4.

To repeat this message, press pound.

Automotive Dealers
Sample #1

Thank you for calling (Company Name) Motor Coach Sales, Located at 123 Orange Avenue in Orlando, FL.

This call may be recorded for training purposes.

If you know your party's extension, you may dial it anytime during this message.

For sales, press 1

For service, press 2

For parts, press 3

For dealership hours of operation, press 4

To repeat this menu, press pound


Sample #2

Thank you for calling (Company Name) - the country's premier International Truck Dealership.

For the Parts Department press 1

For the Service Department press 2

For our Address and Hours of Operation press 3

For our Emergency Mobile Service Dispatch press 4

Press zero for the operator or # to repeat your choices.

We appreciate your business and look forward to talking with you soon.


Sample #3

Thank you for calling (Company Name) Superstore

Treasure Valley's Premier Chevrolet, Cadillac, Buick, GMC, and KIA Dealer

For Sales, press 1

For service, press 2

For Parts, press 3

For Accounting, press 4

Banking
Sample #1

Thank you for calling (Company Name) Bank.

Please listen carefully as our menu options have changed.

If you know your party's 4-digit extension, press 1

For Online or Mobile Banking Questions, press 2

For Debit Card Related Questions, press 3

For Questions regarding a Loan, press 4

For Questions Regarding our Telephone Banking Service, press 5

To hear these options again, press 6

For all other inquiries, please remain on the line for a member of our Access Banking Center to assist you.


Sample #2

Welcome to (Company Name) Bank.

For online banking support and password resets, press 1.

For debit card support and PIN resets, press 2.

For voice banking support and passcode resets, press 3

For our automated telephone banking system, press 4.

For all other account questions or inquiries, press 5


Sample #3

Thank you for calling (Company Name) Bank.

To expedite your call, please select from one of the following options:

Consumer eBanking, press 1

Business eBanking, press 2

Remote Deposit, press 3

ACH Services for Business eBanking, press 4

Debit Card Support, press 5

Credit Card Support, press 6

Inquire about foreclosure avoidance options, press 7

To repeat these options, press 8

College, Universities, Schools
Sample #1

Thank you for calling (College Name) Community College - Downtown Campus.

For hours of operation and location, please press 1

For Student Services, please press 2

For the Learning Commons, please press 3

For (College Name) Community College - Marble Campus, please press 4

If you would like to leave a message, please press 5

Thank you, have a great day!


Sample #2

Welcome to (Academy Name) Beauty and Spa Academy, your educational choice for cosmetology, skin care, nail care and instructor training.

For admissions, please press 1.

For the student clinic, please press 2.

For questions on transcripts or licensing exams, please press 3.

For our school address, website information or our fax number, please press 4.

For all other questions or to leave a message in our general mailbox, please press 2.

To repeat these options, press the * key.


Sample #3

Thank you for choosing the (School Name) School, please listen carefully as our menu options have changed.

If you are calling to update student information, please press 3

If you are calling regarding Transcripts, Courses or Grades, please press 4

If you need assistance logging into a Live Session, please press 5

If you need Technical Support, including logging into the Student Dashboard, please press 6.

To repeat these options, press the star key

Construction/General Contactors
Sample #1

Thank you for calling the (Company Name) Group, a valuable resource for the construction industry.

(Company Name) Group Provides construction due diligence, oversite and risk mitigation services for the construction credit industry.

If you know your parties, extension please dial it at any time or dial zero for immediate assistance.

For The Draw Processing group, dial 2

For The Inspection group, dial 3

For New Project Setup and General Questions, dial 4

For a staff directory, please dial 9

Please note our normal business hours are Monday through Friday from 8:00 am to 4:00pm.


Sample #2

You have reached (Company Name) Landscape Architecture.

We are a full-service landscape architecture and construction company, serving Central Florida since 2007.

Your call is important to us.

Please select from the following options.

To speak to Jane Doe or schedule an appointment, press 1

To speak to our project coordinator, John Smith, press 2

For company information, press 3

For our dial by name directory, press 9


Sample #3

Thank you for calling (Company Name) Construction, your Exterior Project Specialist.

If you know your party's extension, you may dial it at any time.

Otherwise, please choose from the following menu options:

For Service or Repairs, press 1

For Commercial or Multifamily, press 2

For Residential, press 3

For all other inquires, please press 4, and a representative will be happy to assist you.

To repeat this message, press the pound key.

Dentistry
Sample #1

Thank you for calling (Company Name) Dental

If you are calling to schedule an appointment or have questions regarding an upcoming appointment, please press 2

For Billing, Insurance, or Discount program questions, please press 3

If you are calling to speak to an Assistant about a referral, recent treatment, prescriptions or if you have questions for the Dentist, press 4

If you have questions for the Hygienist, please press 5

For our Location and Hours of Operation, please press 6

To speak with the Operator for additional assistance, please press 0

To repeat these options, please press 7.


Sample #2

Thank you for calling (Company Name) Dentistry

Your call may be monitored or recorded for quality assurance purposes.

If you know your extension, press it at any time.

For the Student Clinic, press 1

For Orthodontics, press 2

For Adult Dentistry, press 3

For Oral Surgery, press 4

For Pediatric Dentistry, press 5

For Periodontics, press 6

For the Orofacial Pain Clinic, press 7

To repeat the options, press the star key


Sample #3

Thank you for calling (Company Name) Dental and Implant Center the office of Dr. John Smith.

If you are calling regarding billing, press 1,

if you are calling regarding an appointment press 2,

if you are having a dental emergency press 3.

If you are a New Patient and need directions to our office, please press 4.

Doctors
Sample #1

Thank you for calling (Company name) Foot and Ankle Specialists, office of Dr. John Doe and Dr. Jane Smith.

If this is a life-threatening emergency, please hang up and dial 911.

Please have your insurance card information ready when scheduling an appointment or call us back when this information is available.

If this is a doctor's office or you would like to make an appointment, please press one.

For surgery and outside testing, press two.

For durable medical equipment and medical records, press three.

For billing press four.

For our fax number or address press five.

To repeat this message, press six.

Once again thank you for calling (Company name) Foot and Ankle Specialists.


Sample #2

Thank you for calling (Company Name) Eye Centers, Eye Doctors' #1 choice.

All calls will be recorded and monitored for training and quality assurance.

Please note that our menu options have changed.

Para Español, presione 1,

If you are a new patient press 2,

If you are a physician press 3,

If you are a pharmacist press 4

or if you are an existing patient press 5,

To repeat this menu, press pound


Sample #3

Thank you for calling (Company Name) Health Pediatrics

Our new home is located at 2428 N. Orange Ave in Orlando.

Our Hours of Operation are Monday thru Friday: 8am to 5pm with Extended hours on Thursday's until 7pm

To Speak with our Spanish Interpreter, please press 1

If you are calling to schedule an appointment or have questions regarding an appointment, please press 2

For Medical Records or Referrals request, please press 3

If you are calling to speak to the Nurse, request prescription refills, or have questions for the Doctor, please press 4

For all Pharmacy Related Services, please press 5

For All Patient Billing Inquiries, please press 6

To speak to the operator, please press 0

To repeat these menu options, please press 7

Thank you for calling (Company Name) Health Pediatrics

Finance/Insurance
Sample #1

Thank you for calling (Company Name) Financial

We look forward to saving you time and money on your new home loan.

If you know your party's extension, you may dial it at any time.

To speak with a licensed mortgage professional, please press 1.

If you are calling regarding a loan in process, please press 2.

For all other questions, please press 3.

For directory assistance please press the pound sign.


Sample #2

Thank you for calling the offices of (Company Name) Insurance and Financial Services Inc.

For the front desk, press 1

For auto and home insurance, press 2

For individual & group health insurance, press 3

For life insurance and annuities, press 4

For commercial insurance, press 5

For group & retirement benefits, press 6

For customer service, press 8

To replay the menu, press #

To leave a voice mail message, press *


Sample #3

Thank you for calling (Company Name) Financial Consultants and Insurance Designers of Florida, your premier Brokerage General Agency.

If you know your party's extension, please dial it at any time.

Otherwise, please listen to our company directory by department or dial 0 to immediately reach a representative.

For Sales & Marketing, Press 1

For New Business, Press 4

For Contracting, Press 5

For Commissions, Press 6

For the Company Directory, Press 9

To listen to this message again, please press #.

Thank you for calling and have a great day!

Health
Sample #1

Hello, you have reached (Company Name)'s Health Services

Para escuchar este mensaje en español, presione seis.

If you have a life-threatening emergency, please hang up and dial 911.

If you know your party's extension, you can enter it at any time.

If you would like to speak to the nurse at the Riverview office, press 1

If you would like to speak to the nurse at the Altamonte office, press 2

If it is after hours and you need to speak to the on-call nurse, press 9

To hear these options again, press #.


Sample #2

Thank you for calling (Company Name) Health.

Please listen carefully as our menu options have changed.

For quality assurance, your call may be monitored or recorded.

If you know your party's extension please dial it now.

If this is a medical emergency, please hang up and call 911 now.

Para contiñuar en Español, oprimir el numero nueve.

If you are a healthcare professional, please press one.

If you are a patient calling regarding a new or existing order, please press two,

For billing and payments, please press three.

For all other inquiries, please press four.


Sample #3

Thank you for calling (Company Name) Community Health Center.

If you would like to hear this message in English, please press 1

Para escuchar este mensaje en español, presione dos

Please listen carefully as our options have recently changed.

If you know your party's extension, you may dial it at any time.

If this is an emergency, please hang up and dial 911.

If you are a provider or healthcare facility that needs to speak to one of our providers, Press 1

If you need to reach the Dental department, press 2

If you need to contact poison control, press 3

Hotel, Motels & Tourism
Sample #1

Hi. Thank you for calling the (Hotel Name) Hotel, where pets never pay extra.

We always guarantee the lowest price and don't forget to ask about all the benefits such as complimentary early check-in, late check-out and more only when booking direct with the hotel.

For new reservations, dial 0.

To speak to an in-house guest, dial the room number.

For our address, dial 6.

For parking information, dial 7.

For check-in and check-out time, dial 8.

For anything else, please dial 0.


Sample #2

Hello! Thank you for calling (Hotel Name) Hotels & Resorts.

Calls may be recorded for quality assurance.

Our normal hours of operation are Monday through Friday from 9am to 8pm Eastern Time.

Saturdays from 9am through 2pm Eastern Time, and we are closed on Sundays.

Please select from the following 2 options.

If you are a Tour Operator or Travel Agent please press 1,

If you are not a Tour Operator or Travel agent, please press 2


Sample #3

Welcome to (Company Name).

Your call is important to us and we want to direct you as accurately and quickly as possible.

Please choose from one of the following options.

If you are a Customer contacting us directly, please press 1

If you are a Travel Agent, please press 2

For Groups and Incentives of 20 adults or more, please press 3

To hear these options again, please press 4

Software
Sample #1

Thank you for calling (Company Name).

For support, please press 1, or you may submit a request directly at support@CompanyName.com.

For accounting, please press 2.

For sales, please press 3.

For development, please press 4.

To speak to a member of our team directly, please press 0 for a voice-by name directory.

Thank you for calling (Company name). Have a great day.


Sample #2

Thank You for Calling (Company Name) Tech - where we are revolutionizing technology, one business at a time.

If you know your parties' extension you may dial it at any time.

For the Sales Team, press 1.

For the Support Team, press 2.

To pay your bill and reach the Accounts Receivable Department, press 3.

For Accounts Payable, press 4.

For Returns, press 5.

For the Directory Press 6

You may press 0 for the operator


Sample #3

Thank you for calling (Company Name) Software support.

Please, note that your call may be monitored for quality assurance purposes.

To opt out of call recording, please press 5

For licensing, press 6

For technical support, press 7

For a (Company Name) agent for Windows or (Company Name) Agent for Linux, please press 9

For Backup and Replication products, please stay on the line

Telecom, Phone Companies
Sample #1

Thank you for calling to learn about premier fiberoptic telecommunication service by (Company Name) Communications.

If you are an existing customer calling to reach customer service, please press 9 now,

Otherwise for residential service, please press 1.

For hospitality services, press 2.

For business Services, press 3.

For student housing services, press 4.

For all other inquiries, press 5.


Sample #2

Thank you for Calling (Company Name) Telecommunications.

Ottawa's choice for Security, Access and Telephony services.

If you know your party's extension, you may dial it at any time.

For Security or Access Control, please press 1

For Telephony, please press 2.


Sample #3

Welcome to (Company Name) Networks.

For quality assurance purposes, this call may be monitored and recorded.

Please listen carefully as our menu options have changed

For customer service, press 1.

For billing and payments, press 2.

To reach our sales department, please press 3.

Transportation
Sample #1

Thank you for choosing (Company Name) Shuttle service, New York's premier Transportation company.

All calls may be monitored or recorded for quality and training purposes.

To make a new reservation, modify an existing reservation or find out information about a current reservation, please press 1

To locate your vehicle or reach the dispatch center at (Company Name) shuttle, please press 2

To become an affiliate or inquire about corporate or personal accounts, please press 3

For accounting and receipts, please press 4

Thank you for contacting (Company Name) Shuttle Service.


Sample #2

Thank you for choosing (Company Name) Transportation, North America's leading provider of transportation services.

Please note that our options have changed.

For Dispatch, please press 1.

For Customer Service, please press 2.

For Sales, please press 3.

If you know the extension of the person you are trying to reach, please press 8

For further assistance, please press 9 or remain on the line.


Sample #3

Thank you for calling (Company Name) Limousine of Richmond.

Virginia's Number One Ground Transportation Solution.

All calls are recorded for quality and training purposes.

If you know your party's extension, you may dial it at any time.

To make changes to an existing reservation or to speak with a dispatcher, please press 1.

To check pricing and availability or to make a future reservation, please press 2.

To speak with our wedding & corporate events department please press 3.

All other callers please press 0 to be connected with the next available agent.

Utilities
Sample #1

Thank you for calling (Company Name) Power and Gas.

This call may be recorded for quality assurance.

If you need to report a gas emergency or if you smell natural gas, please contact your local utility immediately.

You may press 8 for a list of utility emergency contact numbers.

Please choose from the following menu:

If your natural gas furnace requires service, please press 1

To speak with a sales representative, or for inquiries on current rates, please press 2

If you would like to make a payment, please press 3

For all other inquiries, please press 4

To repeat these options, please press 0


Sample #2

You have reached the (Company Name) Power billing and payments menu.

These options allow you to pay your bill and help manage a past due balance.

To hear your current balance and last payment received press 1

To Pay by phone with check, debit or credit card, or to hear about other ways to pay your bill press 2.

If you have received a disconnect notice or need help with a payment plan press 3

For our mailing address and list of payment locations press 4

For all other billing and payment matters press 5.

To repeat these options, press the star key

To return to the main menu press 9.


Sample #3

Thank you for calling the (City or Town) Wastewater Treatment District

If you know your party's extension, you may dial it any time

To report a sewage back-up or other sewer emergency

For customer support, press 1

For construction or engineering, press 2

For a dial-by name directory, press 8

To return to the main menu, press 9

To speak with an operator, press 0 or stay on the line and someone will be with you shortly.

You can also use our Create-a-Script tool here