Learn About the Best Voice Prompts for IVR Recordings
Posted by Amazing Voice. August 14, 2020.
IVR is an automated call answering system that interacts with callers through the use of voice recognition, vocal response, and a touch-tone keypad. In other words, IVR is a telephone system technology that can process a combination of touch tones and voice inputs.
Everything You Need to Know About Auto Attendant Recordings
Posted by Amazing Voice. January 20, 2020.
Gone are the days when a small business had to rely on a manual team to manage their calls and man their desks. Today, hosted VoIP platforms allow them to display a similar sense of professionalism as a large corporation and be available to their customers all the time.
The Top 18 Things to Avoid When Writing Your IVR Scripts
Posted by Amazing Voice. October 23, 2019.
Considering the call volume many companies deal with, automated answering systems and IVR prompts are a necessity for helping to manage staffing needs and satisfaction rates. Here are some things you should avoid when writing your IVR scripts.
Updated February 2020. Digital video has become a popular marketing medium. And while you may consider doing the voice work on your own, many companies are electing to have this work done by professional voice talent instead. Here are the six main reasons why smart businesses are choosing professional voice talent.