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Best On-Hold Music Your Business And How To Get Started

Posted by Amazing Voice. October 26, 2021.

In the high-demanding world of customer support, silence is the sound of a missed opportunity. However, there will be times when your clients will have to wait. Whether they need to hold while they are transferred, wait for the agent to retrieve more information, or simply stand in line or in an elevator, your customers will encounter moments of inactivity. Luckily, on-hold music can help your business keep your customers' attention and lead to an improved perception of the elapsed time.

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Professional Voice Over Trends To Keep An Eye On This Year

Posted by Amazing Voice. October 26, 2021.

Can we still trust voice over trends in 2021 after such an unpredictable year as 2020? The short answer: yes, we can. Although change is in the air, the pandemic context has outlined a few well-marked patterns regarding professional voice overs. In this article, we’re going to go through the most prominent trends for voice overs in 2021, whether we’re talking about on-hold messages, narrations, or generic professional voice over recordings. Ready? Let’s begin.

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Why And How to Get Started with Interactive Voice Response (IVR)?

Posted by Amazing Voice. October 26, 2021.

Interactive Voice Response systems or IVR menus are a great addition to a customer-centric business. In this article, you will discuss the interactive voice response meaning and offer you the top insights on creating a successful IVR. Interactive Voice Response (IVR) systems are automated software solutions call centers use to guide their customers through a pre-established menu.

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Top Ways to Add Voice Over to PowerPoint

Posted by Amazing Voice. October 22, 2021.

If you’re looking for clever ways to deliver attention-grabbing presentations, you should consider adding a voice over to your PowerPoint. In this article, you’ll learn how to create, from scratch, a voice over PowerPoint that will bring you results. Whether you want to deliver an educational lecture, close a deal, or introduce a new product or service, you need a presentation that will keep your audience engaged.

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Top 5 Benefits of a Professional Voice Over

Posted by Amazing Voice. September 17, 2021.

If you want your business to thrive in today's market, you must pay close attention to the relationships you develop with your customers. You must engage, educate, entertain, and reassure your audience as they journey from leads to prospects and then clients. And, to keep them loyal to your business, you must constantly provide fresh, relevant content in an authentic voice. That means creating a consistent tone of voice for all of your vocal interactions, from on-hold messages to video content.

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Best On-Hold Message Script Ideas

Posted by Amazing Voice. August 14, 2021.

Have you ever considered turning the time your callers are on hold into a promo strategy for your business? It’s time you rethought on-hold messages into opportunities to offer relevant information and increase satisfaction. If you’re unsure of how to make that happen, don’t worry. In this article, you’ll learn all there is to know about on-hold messages and their benefits.

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Best Phones Greetings for Business

Posted by Amazing Voice. July 30, 2021.

Phone greetings for business are recordings that inform customers they’ve reached the right place and guide them to solving specific issues. They are an essential part of any communication strategy, as they ensure the continuity of your business relationships when you can’t pick up the phone.

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Why are professional voice overs essential to explainer videos plus how to use them

Posted by Amazing Voice. January 26, 2021.

Professional voice overs can boost the efficiency of explainer videos by infusing them with a compelling human touch. Because to resonate with viewers, you need more than stellar graphics and crisp storytelling. You need a professional narrator voice to tie everything together and trigger certain emotions in your customers...

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Music On Hold or Messages On Hold?

Posted by Amazing Voice. November 06, 2020.

In today's attention economy, a lot of effort is put into getting and holding people's attention. For a long time now, phone systems have made the use of hold music fill the void that would be felt by callers who have been placed on hold. The music helped signify to the initial telephone users that the strange device they were holding was still functioning and had not been disconnected.

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How to do a Voice Over on PowerPoint

Posted by Amazing Voice. September 28, 2020.

PowerPoint is a market leader in presentation software making it highly accesible. Recording a voice over for your PowerPoint presentation is relatively easy to do. In this post, we will talk about the top reasons for using PowerPoint voice over recordings and the benefits of hiring professional voice talent for these recordings.

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Learn About the Best Voice Prompts for IVR Recordings

Posted by Amazing Voice. August 14, 2020.

IVR is an automated call answering system that interacts with callers through the use of voice recognition, vocal response, and a touch-tone keypad. In other words, IVR is a telephone system technology that can process a combination of touch tones and voice inputs.

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Everything You Need to Know About Auto Attendant Recordings

Posted by Amazing Voice. January 20, 2020.

Gone are the days when a small business had to rely on a manual team to manage their calls and man their desks. Today, hosted VoIP platforms allow them to display a similar sense of professionalism as a large corporation and be available to their customers all the time.

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The Top 18 Things to Avoid When Writing Your IVR Scripts

Posted by Amazing Voice. October 23, 2019.

Considering the call volume many companies deal with, automated answering systems and IVR prompts are a necessity for helping to manage staffing needs and satisfaction rates. Here are some things you should avoid when writing your IVR scripts.

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Everything you Need to Know About Getting an Amazing E-Learning Voice Over

Posted by Amazing Voice. August 10, 2019.

Including a voice over in your E-learning course not only adds value to the product but can be an effective tool to attract more customers and increase your profit.

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How Commercial Voice Overs Benefit your Business

Posted by Amazing Voice. July 19, 2019.

Whether it is strictly for entertainment, for the saving of many lives, or to promote education, voice overs for commercials continue to thrive and grow.

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Crafting the Perfect On Hold Messages for Your Business

Posted by Amazing Voice. July 11, 2019.

On-hold messages are one of the best ways to get your marketing messages to your current and potential clients. Instead of allowing your callers to sit on hold in silence...

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How to Pick a Brand Voice That Matches Your Company

Posted by Amazing Voice. February 24, 2019.

Your brand voice is an important part of your business. So make sure you keep reading to learn how to pick a brand voice that matches your company.

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The Most Important Things to Include in Your On-Hold Messages

Posted by Amazing Voice. February 20, 2019.

Updated November 2021.
Crafting an engaging on-hold message can make the difference between a satisfied customer and a frustrated one. According to a research conducted by ICM, 70% of customers are put on hold on more than half of their calls to businesses.

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Top 10 Best Professional Voicemail Greetings

Posted by Amazing Voice. February 16, 2019.

First impressions matter, and your business voicemail message recording is often the first contact for clients. Here are ten top tips to help you get it right.

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The 10 Best Vocal Qualities to Look for When Hiring a Voice Over Talent

Posted by Amazing Voice. February 12, 2019.

Updated June 2.
You want to make sure you're hiring the best voice over talent you can find. That's why you need to check out the best vocal qualities to look for when hiring.

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Male vs Female Voice Over: Why It Matters and Which Is Better for You

Posted by Amazing Voice. February 08, 2019.

Updated July 30.
Choosing between a male vs female voice over for your recording — be it for an explainer video, a phone greeting, or any other purpose — is crucial to its success.

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Choosing The Best On Hold Music For Your Business

Posted by Amazing Voice. February 04, 2019.

In this blog post, we talk about choosing the best on hold music, why you should include music with your on hold message and different uses for music on hold.

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How Voice Over TV Advertising Can Positively Impact Your Sales

Posted by Amazing Voice. January 31, 2019.

Are you looking for a new way to get your brand out there? Check out how voice over TV advertising can positively impact your business sales.

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How to Write Professional Voice Over Scripts for Videos

Posted by Amazing Voice. December 04, 2018.

This post will provide advice on writing voice overs scripts for Elearner, Narration and Explainer videos. A talented voice over actor can make a big difference to the success of your business...

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How Professional Voice Over Recordings Can Boost Your Business

Posted by Amazing Voice. November 20, 2018.

The first impression customers make of your business determines to a large extent if you would retain them. Calling a company only to be answered by a mediocre, cheap recording would leave customers distrusting your business's professionalism and competency.

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7 Pro Tips for Creating Perfect Business Voice Message

Posted by Amazing Voice. October 22, 2018.

Your business voice messages are just as important to your marketing campaign as your social media posts and coupon offers. Why? They usually serve as the first impression...

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6 Reasons to Hire a Professional Voice Talent

Posted by Amazing Voice. March 05, 2018.

Updated February 2020.
Digital video has become a popular marketing medium. And while you may consider doing the voice work on your own, many companies are electing to have this work done by professional voice talent instead. Here are the six main reasons why smart businesses are choosing professional voice talent.

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Should You Hire a Voice Over Company to Narrate Your Videos?

Posted by Amazing Voice. March 05, 2018.

Updated February 2021.
Pondering on whether or not to hire a voice over company to narrate your videos? We understand; it's a crucial decision, and you shouldn't rush it. After all, the quality of your video will influence your business's course and you should make sure you're investing in all the right resources.

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